TABLE OF CONTENTS
1. Scope
2. Information We Collect
3. How We Use Your Information
4. How We Disclose Your Information
5. Cookies & Tracking Technologies
6. Your Privacy Rights (U.S. & California)
7. International Data Transfers (EU/UK Visitors)
8. Children’s Privacy
9. Data Security
10. Data Retention
11. Third‑Party Links & Services
12. Changes to This Privacy Policy
13. Contact Us

1. Scope This Policy applies to personal information we process in the United States, including information collected from visitors and clients residing in California. It does not apply to third‑party websites or services that we do not control.
2. Information We Collect We collect information you provide directly and information we collect automatically:  A. Information You Provide  • Contact identifiers (e.g., name, email address, postal address, telephone number).  • Professional information (job title, company, industry, coaching goals).  • Account credentials (username, password) if you create an account on the Site.  • Payment details (cardholder name, last 4 digits, billing address) processed via our payment processor; we do not store full card numbers.  • Communications (messages, emails, survey responses, testimonials).  • Any other information you choose to provide (e.g., during coaching sessions, assessments, or events).
  B. Information Collected Automatically  When you visit the Site, we (and our analytics partners) automatically collect:  • Device identifiers (IP address, device type, operating system, browser type).  • Usage data (pages viewed, referring pages, links clicked, time spent, and other interaction data).  • Approximate location inferred from your IP address.  • Cookies and similar technologies (see Section 5).
  C. Sensitive Personal Information  We do not intentionally collect or process "sensitive personal information" (as defined by the California Consumer Privacy Act, "CCPA/CPRA"), except where you voluntarily provide it in a coaching context. We treat any such disclosures as consent to use that information solely to deliver requested Services.
3. How We Use Your Information We use personal information to:  • Provide, operate, and improve the Services.  • Personalize your experience and content.  • Communicate with you, respond to inquiries, and send administrative messages.  • Process transactions and send related information (e.g., confirmations, invoices).  • Deliver marketing communications, offers, newsletters, or event information (you may opt out at any time).  • Conduct research, analytics, and service development.  • Detect, investigate, and prevent fraud, security breaches, or illegal activity.  • Comply with legal obligations, enforce our Terms of Service, and protect our rights.
4. How We Disclose Your Information We do not sell your personal information, nor do we share it for cross‑context behavioral advertising. We may disclose information:  • Service providers (e.g., website hosting, email delivery, analytics, payment processing) bound by confidentiality obligations.  • Professional advisors (legal, accounting) under confidentiality.  • Business transfers (in connection with a merger, acquisition, or asset transfer).  • Legal compliance & safety (to comply with law, respond to lawful requests, or protect rights, safety, or property).  • With your consent or at your direction.
5. Cookies & Tracking Technologies We use first‑party and third‑party cookies, pixel tags, and similar technologies to improve site performance, analyze traffic, remember preferences, and serve marketing communications. You can control cookies through your browser settings; however, blocking cookies may affect site functionality. We currently do not respond to “Do Not Track” signals.
6. Your Privacy Rights (U.S. & California)  A. California (CCPA/CPRA)  If you are a California resident, you have the right to:  • Know/Access the categories and specific pieces of personal information we collected, the sources, purposes, and categories of third parties with whom we shared it.  • Delete personal information (subject to certain exceptions).  • Correct inaccurate personal information.  • Opt out of sale or sharing (we do not sell/share, but honor opt‑out requests).  • Limit use of sensitive personal information (we do not use it for secondary purposes).  • Non‑discrimination for exercising these rights.
  To exercise your rights, submit a verifiable request to leadfirstcoaching@gmail.com. We will verify your identity and respond within 45 days (90 days if reasonably necessary).
  B. Nevada & Other U.S. Jurisdictions  Residents of certain states (e.g., Virginia, Colorado) may have additional rights to access, delete, or opt out of targeted advertising. We extend comparable rights on request.
7. International Data Transfers (EU/UK Visitors) If you are located outside the United States, your information will be transferred to and processed in the U.S., where privacy laws may differ. Where required, we rely on contractual safeguards (e.g., Standard Contractual Clauses) to protect your data.
8. Children’s Privacy The Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
9. Data Security We employ administrative, technical, and physical safeguards designed to protect personal information. No online transmission or storage is 100% secure; we cannot guarantee absolute security.
10. Data Retention We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of data and our legal requirements.
11. Third‑Party Links & Services Our Site may contain links to third‑party websites or social‑media features. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy: We may update this Policy periodically. We will post the revised version and update the "Effective Date." Material changes will be announced via conspicuous notice on the Site or by email. Your continued use of the Services after these changes take effect constitutes acceptance.
13. Contact Us If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Lead First Coaching Attn: Privacy Officer Email: leadfirstcoaching@gmail.com